Shao-Chang Li. Exploring the relationships among service quality, customer loyalty and word-of mouth for private higher education in Taiwan. Asia Pacific management review.
Citace podle Chicago (17th ed.)Shao-Chang Li. "Exploring the Relationships Among Service Quality, Customer Loyalty and Word-of Mouth for Private Higher Education in Taiwan." Asia Pacific Management Review .
Citace podle MLA (9th ed.)Shao-Chang Li. "Exploring the Relationships Among Service Quality, Customer Loyalty and Word-of Mouth for Private Higher Education in Taiwan." Asia Pacific Management Review, .
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