Constantino, V. M., & Mananghaya, R. (2004). An evaluation of the impact of moving customer service online: The e-GSIS experience. University of the Philippines Diliman.
芝加哥风格引文Constantino, Vilma M., 与 Rufino Mananghaya. An Evaluation of the Impact of Moving Customer Service Online: The E-GSIS Experience. Quezon City: University of the Philippines Diliman, 2004.
MLA引文Constantino, Vilma M., 与 Rufino Mananghaya. An Evaluation of the Impact of Moving Customer Service Online: The E-GSIS Experience. University of the Philippines Diliman, 2004.
警告：这些引文格式不一定是100％准确.