Constantino, V. M., & Mananghaya, R. (2004). An evaluation of the impact of moving customer service online: The e-GSIS experience. University of the Philippines Diliman.
Цитирование в стиле Чикаго (17-е изд.)Constantino, Vilma M., и Rufino Mananghaya. An Evaluation of the Impact of Moving Customer Service Online: The E-GSIS Experience. Quezon City: University of the Philippines Diliman, 2004.
Цитирование MLA (9-е изд.)Constantino, Vilma M., и Rufino Mananghaya. An Evaluation of the Impact of Moving Customer Service Online: The E-GSIS Experience. University of the Philippines Diliman, 2004.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.