Style de citation APA (7e éd.)

Constantino, V. M., & Mananghaya, R. (2004). An evaluation of the impact of moving customer service online: The e-GSIS experience. University of the Philippines Diliman.

Style de citation Chicago (17e éd.)

Constantino, Vilma M., et Rufino Mananghaya. An Evaluation of the Impact of Moving Customer Service Online: The E-GSIS Experience. Quezon City: University of the Philippines Diliman, 2004.

Style de citation MLA (9e éd.)

Constantino, Vilma M., et Rufino Mananghaya. An Evaluation of the Impact of Moving Customer Service Online: The E-GSIS Experience. University of the Philippines Diliman, 2004.

Attention : ces citations peuvent ne pas être correctes à 100%.