APA aipamena

Wirtz, J., Chew, P., & Lovelock, C. H. (2012). Essentials of services marketing (2nd edition.). Pearson Education South Asia Pte Ltd.

Chicago Style aipamena

Wirtz, Jochen, Patricia Chew, and Christopher H. Lovelock. Essentials of Services Marketing. 2nd edition. Singapore, New York: Pearson Education South Asia Pte Ltd, 2012.

MLA aipamena

Wirtz, Jochen, et al. Essentials of Services Marketing. 2nd edition. Pearson Education South Asia Pte Ltd, 2012.