Moments of truth Examining transient authenticity and identity in service encounters.
| Cyhoeddwyd yn: | Academy of management journal v. 56, 2,3,6 (2013). |
|---|---|
| Prif Awdur: | |
| Fformat: | Erthygl |
| Iaith: | English |
| Pynciau: |
| Cyhoeddwyd yn: | Academy of management journal v. 56, 2,3,6 (2013). |
|---|---|
| Prif Awdur: | |
| Fformat: | Erthygl |
| Iaith: | English |
| Pynciau: |