APA (7th ed.) Citation

Yagil, D. Moments of truth: Examining transient authenticity and identity in service encounters. Academy of management journal.

Chicago Style (17th ed.) Citation

Yagil, Dana. "Moments of Truth: Examining Transient Authenticity and Identity in Service Encounters." Academy of Management Journal .

MLA (9th ed.) Citation

Yagil, Dana. "Moments of Truth: Examining Transient Authenticity and Identity in Service Encounters." Academy of Management Journal, .

Warning: These citations may not always be 100% accurate.