A study of the emotional labor of the professional librarians and the support staff of the University of the Philippines Diliman Library

A study of the emotional labor of the professional librarians and the support staff of the University of the Philippines Diliman Library

Emotional labor occurs when an employee alters his or her behavior to show appropriate conduct in order to conform to the display rules of an organization required to complete a job. This study focuses on the emotional labor of the librarians and support staff of the University of the Philippines Di...

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Dades bibliogràfiques
Autor principal: Cruz, Roscelle C. (Autor)
Altres autors: Dar Juan, Elijah John F. (adviser.)
Format: Thesis
Idioma:English
Publicat: Quezon City : School of Library and Information Studies, University of the Philippines Diliman 2014.
Matèries:
University of the Philippines Libraries.
Libraries and labor > Philippines > Quezon City.
Library employees > Philippines > Quezon City.
Accés en línia:https://digitalarchives.upd.edu.ph/item/27141