A study of the emotional labor of the professional librarians and the support staff of the University of the Philippines Diliman Library

Emotional labor occurs when an employee alters his or her behavior to show appropriate conduct in order to conform to the display rules of an organization required to complete a job. This study focuses on the emotional labor of the librarians and support staff of the University of the Philippines Di...

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Bibliographic Details

Main Author:	Cruz, Roscelle C. (Author)
Other Authors:	Dar Juan, Elijah John F. (adviser.)
Resource Type:	Thesis
Language:	English
Published:	Quezon City : School of Library and Information Studies, University of the Philippines Diliman 2014.
Subjects:	University of the Philippines Libraries. Libraries and labor > Philippines > Quezon City. Library employees > Philippines > Quezon City.
Online Access:	https://digitalarchives.upd.edu.ph/item/27141