Metrics how to improve key business results
Metrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be g...
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| Formato: | Electronic Resource |
| Idioma: | English |
| Publicado em: |
Berkeley, California
Apress
2011.
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| Acesso em linha: | Available for UP System via SpringerLink. |