Emotional Engineering Service Development

Emotional Engineering Service Development

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on e...

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Tác giả của công ty: SpringerLink (Online service)
Tác giả khác: Fukuda, Shuichi (Biên tập viên)
Định dạng: Electronic Resource
Ngôn ngữ:English
Được phát hành: London Springer London 2011.
Những chủ đề:
Electronic books.
Engineering.
Computer Science.
Engineering Economics, Organization, Logistics, Marketing.
Production/Logistics.
Computers and Society.
Engineering Design.
Truy cập trực tuyến:Available for University of the Philippines Diliman via SpringerLink. Click here to access