Emotional Engineering Service Development

In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on e...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής

Συγγραφή απο Οργανισμό/Αρχή:	SpringerLink (Online service)
Άλλοι συγγραφείς:	Fukuda, Shuichi (Επιμελητής έκδοσης)
Μορφή:	Electronic Resource
Γλώσσα:	English
Έκδοση:	London Springer London 2011.
Θέματα:	Electronic books. Engineering. Computer Science. Engineering Economics, Organization, Logistics, Marketing. Production/Logistics. Computers and Society. Engineering Design.
Διαθέσιμο Online:	Available for University of the Philippines Diliman via SpringerLink. Click here to access