Handling complaints [videorecording]

Designed to help foodservice employees understand the importance of handling complaints, how to handle complaints, how to handle the irate customer, and how to prevent complaints

Podrobná bibliografie

Korporativní autor:	Educational Foundation (National Restaurant Association)
Médium:	Visual Material
Jazyk:	English
Vydáno:	Chicago, Ill. Educational Foundation, National Restaurant Association c1992
Edice:	Building foodservice sales V071
Témata:	Table service. Food service employees > Training of.