Handling complaints [videorecording]

Designed to help foodservice employees understand the importance of handling complaints, how to handle complaints, how to handle the irate customer, and how to prevent complaints

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή: Educational Foundation (National Restaurant Association)
Μορφή: Visual Material
Γλώσσα:English
Έκδοση: Chicago, Ill. Educational Foundation, National Restaurant Association c1992
Σειρά:Building foodservice sales V071
Θέματα: