Handling complaints [videorecording]

Designed to help foodservice employees understand the importance of handling complaints, how to handle complaints, how to handle the irate customer, and how to prevent complaints

Bibliografiska uppgifter

Institutionell upphovsman:	Educational Foundation (National Restaurant Association)
Materialtyp:	Visual Material
Språk:	English
Publicerad:	Chicago, Ill. Educational Foundation, National Restaurant Association c1992
Serie:	Building foodservice sales V071
Ämnen:	Table service. Food service employees > Training of.