Handling complaints [videorecording]
Designed to help foodservice employees understand the importance of handling complaints, how to handle complaints, how to handle the irate customer, and how to prevent complaints
| Autor corporatiu: | |
|---|---|
| Format: | Visual Material |
| Idioma: | English |
| Publicat: |
Chicago, Ill.
Educational Foundation, National Restaurant Association
c1992
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| Col·lecció: | Building foodservice sales
V071 |
| Matèries: |