Handling complaints [videorecording]

Designed to help foodservice employees understand the importance of handling complaints, how to handle complaints, how to handle the irate customer, and how to prevent complaints

Detalhes bibliográficos

Autor Corporativo:	Educational Foundation (National Restaurant Association)
Formato:	Visual Material
Idioma:	English
Publicado em:	Chicago, Ill. Educational Foundation, National Restaurant Association c1992
Colecção:	Building foodservice sales V071
Assuntos:	Table service. Food service employees > Training of.