Cita APA (7th ed.)

Educational Foundation (National Restaurant Association). (1992). Handling complaints [videorecording]. Educational Foundation, National Restaurant Association.

Cita Chicago (17th ed.)

Educational Foundation (National Restaurant Association). Handling Complaints [videorecording]. Chicago, Ill: Educational Foundation, National Restaurant Association, 1992.

Cita MLA (9th ed.)

Educational Foundation (National Restaurant Association). Handling Complaints [videorecording]. Educational Foundation, National Restaurant Association, 1992.