Economy operations at your service plus.
Discusses the full range of front office skills in thecontext of economy lodging. Combines the training in front office skills, operations and superior guest relations that always place the guest first. Covers hotel front desk service procedures for greeting the guest, registration, room assignmen...
| Fformat: | Visual Material |
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| Iaith: | English |
| Cyhoeddwyd: |
Orlando, FL
Educational Institute of the American Hotel & Motel Association
c1999.
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| Pynciau: |