The role of communication variables in influencing job retention of Filipino call center agents in Metro Manila and Region 6
"... zeroes in on the communicative struggles in the call center industry, currently the nation's answer to mass unemployment. After discussing the talent saturation experienced by call centers in Manila, he moves on to analyze the various communication factors that influence the decision...
| Published in: | Philippine humanities review = Rebyu ng Arte at Literatura ng Pilipinas. v.13, 2 (2011). |
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| Main Author: | |
| Format: | Article |
| Language: | English |
| Subjects: |