A guide to computer user support for help desk & support specialists

Библиографические подробности
Главный автор:	Beisse, Fred
Формат:	‌
Язык:	English
Опубликовано:	Australia Course Technology, Cengage Learning c2013.
Редактирование:	5th ed., International ed.
Предметы:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.