A guide to computer user support for help desk & support specialists

Bibliografische gegevens
Hoofdauteur:	Beisse, Fred
Formaat:	Boek
Taal:	English
Gepubliceerd in:	Australia Course Technology, Cengage Learning c2013.
Editie:	5th ed., International ed.
Onderwerpen:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.