A guide to computer user support for help desk & support specialists

Bibliografski detalji
Glavni autor:	Beisse, Fred
Format:	Knjiga
Jezik:	English
Izdano:	Australia Course Technology, Cengage Learning c2013.
Izdanje:	5th ed., International ed.
Teme:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.