A guide to computer user support for help desk & support specialists

A guide to computer user support for help desk & support specialists

מידע ביבליוגרפי
מחבר ראשי: Beisse, Fred
פורמט: ספר
שפה:English
יצא לאור: Australia Course Technology, Cengage Learning c2013.
מהדורה:5th ed., International ed.
נושאים:
End-user computing > Management.
Information technology > Management.
Microcomputers > Maintenance and repair.
Computer industry > Customer services.
Computer technical support > Customer services > Handbooks, manuals, etc.