A guide to computer user support for help desk & support specialists

Bibliografiset tiedot
Päätekijä:	Beisse, Fred
Aineistotyyppi:	Kirja
Kieli:	English
Julkaistu:	Australia Course Technology, Cengage Learning c2013.
Painos:	5th ed., International ed.
Aiheet:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.