A guide to computer user support for help desk & support specialists

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Beisse, Fred
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	Australia Course Technology, Cengage Learning c2013.
Eagrán:	5th ed., International ed.
Ábhair:	End-user computing > Management. Information technology > Management. Microcomputers > Maintenance and repair. Computer industry > Customer services. Computer technical support > Customer services > Handbooks, manuals, etc.