A guide to computer user support for help desk & support specialists

A guide to computer user support for help desk & support specialists

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Beisse, Fred
Μορφή: Βιβλίο
Γλώσσα:English
Έκδοση: Australia Course Technology, Cengage Learning c2013.
Έκδοση:5th ed., International ed.
Θέματα:
End-user computing > Management.
Information technology > Management.
Microcomputers > Maintenance and repair.
Computer industry > Customer services.
Computer technical support > Customer services > Handbooks, manuals, etc.