Citação norma APA

Beisse, F. (2013). A guide to computer user support for help desk & support specialists (5th ed., International ed.). Course Technology, Cengage Learning.

Citação norma Chicago

Beisse, Fred. A Guide to Computer User Support for Help Desk & Support Specialists. 5th ed., International ed. Australia: Course Technology, Cengage Learning, 2013.

Citação norma MLA

Beisse, Fred. A Guide to Computer User Support for Help Desk & Support Specialists. 5th ed., International ed. Course Technology, Cengage Learning, 2013.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.