APA (7th ed.) Citation

Beisse, F. (2013). A guide to computer user support for help desk & support specialists (5th ed., International ed.). Course Technology, Cengage Learning.

Chicago Style (17th ed.) Citation

Beisse, Fred. A Guide to Computer User Support for Help Desk & Support Specialists. 5th ed., International ed. Australia: Course Technology, Cengage Learning, 2013.

MLA (9th ed.) Citation

Beisse, Fred. A Guide to Computer User Support for Help Desk & Support Specialists. 5th ed., International ed. Course Technology, Cengage Learning, 2013.