The Science of Service Systems

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and imple...

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Podrobná bibliografie

Korporativní autor:	SpringerLink
Další autoři:	Demirkan, Haluk (Editor), Sphohrer, James C. (Editor), Krishna, Vikas (Editor)
Médium:	Electronic Resource
Jazyk:	English
Vydáno:	Boston, MA Springer US 2011.
Edice:	Service Science: Research and Innovations in the Service Economy,1865-492440
Témata:	Service science. Service industries > Research. Service industries > Management. Electronic books.
On-line přístup:	Available for University of the Philippines Diliman via SpringerLink. Click here to access