The Science of Service Systems

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and imple...

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Соавтор:	SpringerLink
Другие авторы:	Demirkan, Haluk (Редактор), Sphohrer, James C. (Редактор), Krishna, Vikas (Редактор)
Формат:	Electronic Resource
Язык:	English
Опубликовано:	Boston, MA Springer US 2011.
Серии:	Service Science: Research and Innovations in the Service Economy,1865-492440
Предметы:	Service science. Service industries > Research. Service industries > Management. Electronic books.
Online-ссылка:	Available for University of the Philippines Diliman via SpringerLink. Click here to access