The Science of Service Systems

The Science of Service Systems intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and imple...

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Detalhes bibliográficos

Autor Corporativo:	SpringerLink
Outros Autores:	Demirkan, Haluk (Editor), Sphohrer, James C. (Editor), Krishna, Vikas (Editor)
Formato:	Electronic Resource
Idioma:	English
Publicado em:	Boston, MA Springer US 2011.
Colecção:	Service Science: Research and Innovations in the Service Economy,1865-492440
Assuntos:	Service science. Service industries > Research. Service industries > Management. Electronic books.
Acesso em linha:	Available for University of the Philippines Diliman via SpringerLink. Click here to access