APA (7th ed.) Citation

SpringerLink, Demirkan, H., Sphohrer, J. C., & Krishna, V. (2011). The Science of Service Systems. Springer US. https://doi.org/10.1007/978-1-4419-8270-4

Chicago Style (17th ed.) Citation

SpringerLink, Haluk Demirkan, James C. Sphohrer, and Vikas Krishna. The Science of Service Systems. Boston, MA: Springer US, 2011. https://doi.org/10.1007/978-1-4419-8270-4.

MLA (9th ed.) Citation

SpringerLink, et al. The Science of Service Systems. Springer US, 2011. https://doi.org/10.1007/978-1-4419-8270-4.