Service Systems Implementation

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...

وصف كامل

التفاصيل البيبلوغرافية
مؤلف مشترك: SpringerLink (Online service)
مؤلفون آخرون: Demirkan, Haluk (المحرر), Spohrer, James C. (المحرر), Krishna, Vikas (المحرر)
التنسيق: Electronic Resource
اللغة:English
منشور في: Boston, MA Springer US 2011.
الطبعة:1[st].
سلاسل:Service Science: Research and Innovations in the Service Economy,1865-4924
الموضوعات:
الوصول للمادة أونلاين:Available for University of the Philippines Diliman via SpringerLink. Click here to access