Service Systems Implementation

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...

Ausführliche Beschreibung

Bibliographische Detailangaben

Körperschaft:	SpringerLink (Online service)
Weitere Verfasser:	Demirkan, Haluk (HerausgeberIn), Spohrer, James C. (HerausgeberIn), Krishna, Vikas (HerausgeberIn)
Format:	Electronic Resource
Sprache:	English
Veröffentlicht:	Boston, MA Springer US 2011.
Ausgabe:	1[st].
Schriftenreihe:	Service Science: Research and Innovations in the Service Economy,1865-4924
Schlagworte:	Service industries. Industrial management. Electronic books.
Online Zugang:	Available for University of the Philippines Diliman via SpringerLink. Click here to access