Service Systems Implementation
Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...
| Autor Corporativo: | |
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| Outros Autores: | , , |
| Formato: | Electronic Resource |
| Idioma: | English |
| Publicado em: |
Boston, MA
Springer US
2011.
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| Edição: | 1[st]. |
| coleção: | Service Science: Research and Innovations in the Service Economy,1865-4924
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| Assuntos: | |
| Acesso em linha: | Available for University of the Philippines Diliman via SpringerLink. Click here to access |