Service Systems Implementation

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...

詳細記述

書誌詳細
団体著者: SpringerLink (Online service)
その他の著者: Demirkan, Haluk (編集者), Spohrer, James C. (編集者), Krishna, Vikas (編集者)
フォーマット: Electronic Resource
言語:English
出版事項: Boston, MA Springer US 2011.
版:1[st].
シリーズ:Service Science: Research and Innovations in the Service Economy,1865-4924
主題:
オンライン・アクセス:Available for University of the Philippines Diliman via SpringerLink. Click here to access