Service Systems Implementation

Service Systems Implementation

Service Systems Implementation provides the latest applications and practices aimed at improving the key performance indicators of service systems, especially those related to service quality, service productivity, regulatory compliance, and sustainable service innovation. The book presents action-o...

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Korporativní autor: SpringerLink (Online service)
Další autoři: Demirkan, Haluk (Editor), Spohrer, James C. (Editor), Krishna, Vikas (Editor)
Médium: Electronic Resource
Jazyk:English
Vydáno: Boston, MA Springer US 2011.
Vydání:1[st].
Edice:Service Science: Research and Innovations in the Service Economy,1865-4924
Témata:
Service industries.
Industrial management.
Electronic books.
On-line přístup:Available for University of the Philippines Diliman via SpringerLink. Click here to access