APA (7th ed.) Citation

SpringerLink (Online service), Demirkan, H., Spohrer, J. C., & Krishna, V. (2011). Service Systems Implementation (1[st].). Springer US. https://doi.org/10.1007/978-1-4419-7904-9

Chicago Style (17th ed.) Citation

SpringerLink (Online service), Haluk Demirkan, James C. Spohrer, and Vikas Krishna. Service Systems Implementation. 1[st]. Boston, MA: Springer US, 2011. https://doi.org/10.1007/978-1-4419-7904-9.

MLA (9th ed.) Citation

SpringerLink (Online service), et al. Service Systems Implementation. 1[st]. Springer US, 2011. https://doi.org/10.1007/978-1-4419-7904-9.