Virtual reference best practices tailoring services to your library

When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reprodu...

Täydet tiedot

Bibliografiset tiedot
Päätekijä: Kern, M. Kathleen
Yhteisötekijä: IG Publishing
Aineistotyyppi: Electronic Resource
Kieli:English
Julkaistu: Chicago American Library Association c2009.
Sarja:IG library
Aiheet:
Linkit:Available for University of the Philippines System via IG Library. Click here to access