Virtual reference best practices tailoring services to your library
When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reprodu...
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| Format: | Electronic Resource |
| Langue: | English |
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Chicago
American Library Association
c2009.
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| Collection: | IG library
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| Accès en ligne: | Available for University of the Philippines System via IG Library. Click here to access |