Virtual reference best practices tailoring services to your library

Virtual reference best practices tailoring services to your library

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When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reprodu...

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Podrobná bibliografie
Hlavní autor: Kern, M. Kathleen
Korporativní autor: IG Publishing
Médium: Electronic Resource
Jazyk:English
Vydáno: Chicago American Library Association c2009.
Edice:IG library
Témata:
Electronic reference services (Libraries)
Electronic books.
On-line přístup:Available for University of the Philippines System via IG Library. Click here to access