Virtual reference best practices tailoring services to your library

When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reprodu...

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Bibliografiska uppgifter
Huvudupphovsman: Kern, M. Kathleen
Institutionell upphovsman: IG Publishing
Materialtyp: Electronic Resource
Språk:English
Publicerad: Chicago American Library Association c2009.
Serie:IG library
Ämnen:
Länkar:Available for University of the Philippines System via IG Library. Click here to access