Voice of the customer capture and analysis

التفاصيل البيبلوغرافية
المؤلف الرئيسي:	Yang, Kai
التنسيق:	Electronic Resource
اللغة:	English
منشور في:	New York McGraw-Hill c2008.
الموضوعات:	Quality control > Statistical methods. Production management > Statistical methods. Six sigma (Quality control standard) Electronic books.
الوصول للمادة أونلاين:	Available for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access Also available remotely for University of the Philippines Diliman via McGraw-Hill eBook Library. Click here to access thru Remote Access via EZProxy