One size fits one building relationship one customer and one employee at a time

Detalles Bibliográficos
Autor principal:	Heil, Gary
Otros Autores:	Parker, Tom, Stephens, Deborah C.
Formato:	Libro
Lenguaje:	English
Publicado:	New York Wiley 1999.
Edición:	2nd ed.
Materias:	Consumer satisfaction. Customer relations.

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