The influence of soft and hard quality management practices on performance.

Bibliografische gegevens
Gepubliceerd in:	Asia Pacific management review V. 17, 1,3-4 (2012).
Hoofdauteur:	Abdullah, Muhammad Madi Bin
Formaat:	Artikel
Taal:	English
Onderwerpen:	Soft quality management. Hard quality management. Electrical and electronics firm, Malaysia.