The influence of soft and hard quality management practices on performance.

The influence of soft and hard quality management practices on performance.

Detalhes bibliográficos
Publicado no:Asia Pacific management review V. 17, 1,3-4 (2012).
Autor principal: Abdullah, Muhammad Madi Bin
Formato: Artigo
Idioma:English
Assuntos:
Soft quality management.
Hard quality management.
Electrical and electronics firm, Malaysia.