APA (7th ed.) Citation

Wa Chan, K. How can stressed employees deliver better customer service? The underlying self-regulation depletion mechanism. Journal of marketing.

Chicago Style (17th ed.) Citation

Wa Chan, Kimmy. "How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-regulation Depletion Mechanism." Journal of Marketing .

MLA (9th ed.) Citation

Wa Chan, Kimmy. "How Can Stressed Employees Deliver Better Customer Service? The Underlying Self-regulation Depletion Mechanism." Journal of Marketing, .