Dyfyniad APA

Laughlin, S., & Wilson, R. W. (2008). The quality library: A guide to staff-driven improvement, better efficiency, and happier customers. American Library Association.

Dyfyniad Arddull Chicago

Laughlin, Sara, and Ray W. Wilson. The Quality Library: A Guide to Staff-driven Improvement, Better Efficiency, and Happier Customers. Chicago: American Library Association, 2008.

Dyfyniad MLA

Laughlin, Sara, and Ray W. Wilson. The Quality Library: A Guide to Staff-driven Improvement, Better Efficiency, and Happier Customers. American Library Association, 2008.

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