Customer care a training manual for library staff

書誌詳細
第一著者:	Gannon-Leary, Pat
その他の著者:	McCarthy, Michael D.
フォーマット:	図書
言語:	English
出版事項:	Oxford Chandos Pub. 2010.
シリーズ:	Chandos information professional series
主題:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.