Customer care a training manual for library staff

Xehetasun bibliografikoak
Egile nagusia:	Gannon-Leary, Pat
Beste egile batzuk:	McCarthy, Michael D.
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	Oxford Chandos Pub. 2010.
Saila:	Chandos information professional series
Gaiak:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.