Customer care a training manual for library staff

Bibliografiske detaljer
Hovedforfatter:	Gannon-Leary, Pat
Andre forfattere:	McCarthy, Michael D.
Format:	Bog
Sprog:	English
Udgivet:	Oxford Chandos Pub. 2010.
Serier:	Chandos information professional series
Fag:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.