Customer care a training manual for library staff

Manylion Llyfryddiaeth
Prif Awdur:	Gannon-Leary, Pat
Awduron Eraill:	McCarthy, Michael D.
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Oxford Chandos Pub. 2010.
Cyfres:	Chandos information professional series
Pynciau:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.