Customer care a training manual for library staff

Podrobná bibliografie
Hlavní autor:	Gannon-Leary, Pat
Další autoři:	McCarthy, Michael D.
Médium:	Kniha
Jazyk:	English
Vydáno:	Oxford Chandos Pub. 2010.
Edice:	Chandos information professional series
Témata:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.