Know what your customers want before they do.

Know what your customers want before they do.

Bibliografske podrobnosti
izdano v:Harvard Business Review V. 89, 1-8,10,11 (2011).
Glavni avtor: Davenport, Thomas H.
Format: Article
Jezik:English
Teme:
Automation.
Information management.
Software packages.
Customer services.
Retailing industry.
Electronic commerce.